Frequently asked
questions.
Clear answers about our vehicles, licensing, insurance options and rental process.
Vehicles & availability
Where can I see your available vehicles?
Our live vehicle availability, photographs and current offers are published on the Red Kite Rentals Facebook page. Availability changes regularly, so Facebook is the best place to see what is ready now.
What types of vehicles do you offer?
Our fleet includes manual and automatic vehicles, with petrol, diesel and hybrid options. The models available at any given time will vary.
Are your vehicles Euro 6 compliant?
Yes. Red Kite Rentals specialises in Euro 6 compliant private hire vehicles.
Do you offer both Newcastle and Durham plated vehicles?
Yes. We offer Newcastle and Durham licensed private hire vehicles, subject to current availability.
Does the plate mean I can only work in Newcastle or Durham?
No. Newcastle or Durham refers to the authority that licenses the vehicle; it does not mean you have to live or work only in that location.
Insurance & maintenance
Can insurance be included with my rental?
Yes. Red Kite Rentals can provide insurance with a rental, subject to eligibility and the terms confirmed by our team.
Can I arrange my own insurance?
Yes. You can arrange your own fully comprehensive insurance, provided it is suitable for private hire use and the required documents are accepted before the vehicle is collected.
Which insurance option should I choose?
That depends on your circumstances and preferred arrangement. Speak to our team and we’ll explain the rental options available; if arranging your own cover, confirm that it meets all private hire and rental requirements.
Are rental vehicles maintained?
Yes. Our vehicles are maintained and prepared for professional private hire work. Contact us if you need the exact maintenance arrangements for a particular rental.
Getting started
How do I enquire about a car?
View the latest cars on Facebook, then call us or send an enquiry through the website. Tell us which vehicle or type of vehicle interests you.
What documents will I need?
You’ll need to provide a copy of your driving licence, your private hire badge and a recent utility bill.
How much does a vehicle cost to rent?
Weekly prices can vary by vehicle and insurance arrangement. Current vehicle information is posted on Facebook, or you can contact us for the latest details.
Is there a minimum rental period?
No. There is no minimum rental period. We only require two weeks’ notice when you want to end your rental.
Can I ask for help choosing a vehicle?
Of course. Tell us whether you prefer manual or automatic, your preferred fuel type, licensing requirements and insurance choice, and we’ll discuss suitable available options.